1. Introduction

Welcome to Liigo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Please read this Privacy Policy carefully. By using Liigo, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account (name, email address, phone number, password)
• Complete your profile (profile picture, delivery address, payment information)
• Place orders through our platform
• Communicate with vendors, drivers, or our support team
• Submit feedback, reviews, or participate in surveys

2.2 Information We Collect Automatically

When you use our app, we automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Log information (access times, pages viewed, app crashes)
• Location information (with your permission, to facilitate deliveries)
• Usage data (features used, interactions with the app)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill orders
• Connect customers with vendors and delivery drivers
• Communicate with you about orders, services, and promotional offers
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and provide content relevant to you

4. Sharing of Information

We may share your information with:

• Vendors and Drivers: To facilitate orders and deliveries
• Service Providers: Who perform services on our behalf (payment processing, data analysis, customer service)
• Business Partners: With whom we jointly offer products or services
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and updating your information
• Deleting your account and associated data
• Opting out of marketing communications
• Controlling location tracking and app permissions

To exercise these rights, please contact us at privacy@liigoapp.com.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country. We take steps to ensure adequate safeguards are in place to protect your information.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@liigoapp.com