Support Center

Frequently Asked Questions

How do I create an account?

Download the Liigo app from the App Store or Google Play Store, open it, and tap "Sign Up." Follow the on-screen instructions to create your account.

How do I place an order?

Browse vendors or products, select items you want to purchase, add them to your cart, and proceed to checkout. You can choose delivery options and payment methods during checkout.

How does dropshipping work?

Liigo supports dropshipping from multiple platforms including Shein, Amazon, Alibaba, and Aliexpress. Select your preferred platform, browse or manually enter product details, and place your order.

How do I track my order?

You can track your order in real-time through the "Orders" section of the app. You'll receive notifications as your order status changes.

What payment methods are accepted?

We accept various payment methods including credit/debit cards, mobile money, and cash on delivery in select areas.

How do I become a driver?

Open the Liigo app, go to the menu, and select "Become a Driver." Complete the application form and submit the required documents. Our team will review your application and get back to you.

How do I register my business as a vendor?

Open the Liigo app, go to the menu, and select "Become a Vendor." Fill out the registration form with your business details and submit. Our team will review your application and guide you through the onboarding process.

Contact Us

Customer Support

Email: admin@liigoapp.com

Hours: 24/7

Vendor Support

Email: admin@liigoapp.com

Hours: Monday-Friday, 9am-5pm

Driver Support

Email: admin@liigoapp.com

Hours: Monday-Friday, 9am-5pm

Send Us a Message

Troubleshooting

App Crashes

  1. Make sure your app is updated to the latest version
  2. Restart your device
  3. Check your internet connection
  4. Clear the app cache
  5. If the issue persists, contact support

Payment Issues

  1. Verify your payment details are correct
  2. Check if your payment method has sufficient funds
  3. Try an alternative payment method
  4. If the issue persists, contact support

Location Services

  1. Ensure location services are enabled on your device
  2. Grant Liigo permission to access your location
  3. Restart the app
  4. If the issue persists, contact support

Connectivity Issues

  1. Check your internet connection
  2. Toggle between Wi-Fi and mobile data
  3. Restart your device
  4. Note that Liigo is optimized for areas with limited connectivity
  5. If the issue persists, contact support